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James Nardell

About James Nardell

There are 3 words James lives by:

1. Consistency. 2. Stability. 3. Performance.

James [a British citizen who currently lives and works in Bangkok, Thailand] is seasoned in; affiliate marketing, web/digital strategy, search engine marketing, online marketing, and eCommerce. Over the past 15 years, James has specialized in affiliate program management, paid search marketing [SEM/PPC], natural/organic search marketing [SEO], and business development for clients. James is always looking to build rich and deep relationships with strategic partners, and explore new opportunities.

ROI/ROAS is always the focus.

Entries by James Nardell

How Do I Find Affiliates for My Affiliate Program? | Start With the Audience

/0 Comments/in Revelations/by James Nardell

There’s no database of affiliates waiting to hear from you. The question that works is who already owns the audience you want. Define your customer precisely, find the people who already reach them, and give those people a commercial reason to promote you. Ten relevant affiliates who actively promote beat 500 who do nothing. This post has the video and the full write-up.

How Much Commission Should I Pay Affiliates? | Start With Your CPA

/0 Comments/in Revelations/by James Nardell

You can pay affiliates 50% commission and still have an offer nobody will promote. The rate that works comes from two checks: what you can afford to pay for a new customer, worked backwards from your own CPA, and what affiliates earn per click once your landing page converts. A $60 offer converting at 4% beats a $100 offer converting at 1%. This post has the video and the full write-up.

31 Security Brands Are on One Extension’s Redirect List | The Layer With No Door

/0 Comments/in Revelations/by James Nardell

I checked Cashback Master’s redirect list against 63 security and privacy brands. 31 are on it, including four antivirus companies that publish shopping extensions of their own. The list changed by more than a quarter in five days, and three of the four intermediaries between the extension and a merchant’s affiliate program have no working contact address.

How One Extension Intercepts 3,973 Merchants | The Visit That Never Happened

/0 Comments/in Revelations/by James Nardell

I typed kiwi.com into a clean browser and pressed Enter. Chrome never contacted Kiwi at all. A cashback extension with 100,000 users had rewritten the navigation before anything left the browser, and sent it to an expired affiliate link instead. Here’s the packet log, the control run, and what it means for your program.

How Browser Extensions Hijack Affiliate Commissions | The Click That Never Happened

/0 Comments/in Revelations/by James Nardell

A browser extension with 60,000 users turned a typed web address into an affiliate referral, through six intermediaries in seventeen seconds. The merchant’s reporting shows a cashback partner. The extension’s name appears nowhere. Here’s how I caught it, and what to check in your own program.

Big Brands Don’t Have Better Affiliate Programs | It’s Recapture, Not Performance

/0 Comments/in Revelations/by James Nardell

Big brands post better affiliate numbers than small ones. Better conversion, faster recruitment, higher volume. Everyone treats it as a fact about affiliate programs. It’s mostly a fact about brand equity. A large share of what converts in a big brand’s program is demand the brand already created: someone searching the brand name plus “coupon,” an extension firing at a checkout the customer reached on their own, a cashback partner appearing after the decision was made. Some of it breaks program terms. Most of it doesn’t. Either way, it’s the brand paying commission to reacquire customers it already had. Which is why big-brand programs look healthiest right up until someone asks what’s incremental.

Why Affiliate Networks Can’t Police Your Program | The Phia Lesson

/0 Comments/in Revelations/by James Nardell

Affiliate networks have fraud teams, compliance rules, and tracking systems. But the Phia controversy shows why merchants still need their own affiliate governance, partner review, browser-extension rules, and incrementality checks.

Your Affiliate Program Terms Are Probably Outdated | What to Add Now

/0 Comments/in Revelations/by James Nardell

Most affiliate program terms were written for a channel that no longer exists. They cover paid search, coupon abuse, and email spam—but say nothing about browser extensions, AI shopping assistants, software-triggered clicks, coupon injection, or checkout-stage attribution. That’s exactly where modern leakage now lives.

Browser Extension Affiliate Fraud Isn’t New | I’ve Fought It Since 2005

/0 Comments/in Revelations/by James Nardell

Browser extension affiliate fraud may feel like a new problem, but the affiliate industry has been fighting versions of this issue for more than 20 years. The names have changed, but the core question is the same: did the partner influence the sale, or did the software simply appear at the right technical moment?

AI Search Is Breaking Affiliate Attribution | Why Multi-Touch Isn’t Enough

/0 Comments/in Revelations/by James Nardell

AI search is making last-click affiliate attribution even more dangerous. Multi-touch attribution helps expose the problem, but it’s only part of the answer. Brands need better partner classification, better reporting, and a clearer view of who creates demand versus who simply captures it.

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